Are you still “helping” your customers to discover their correct shoe size by presenting them with size charts during their online booking process? Stop right there. Not only are charts some of the most unhelpful shopping tools around, but they can also cripple your UX, conversion rate, and brand reputation.
As shoe retailers know too well, each customer is an individual. That means every single shopper that visits your website has their own specific needs when shopping online. The question of whether they actually buy from your brand will be determined by how well you meet their particular expectations and needs.
Not all sizing tools provide the same results, as this comparison of 5 online sizing solutions shows. As each sizing technology brings different results to your e-commerce, shoe shoppers also adopt them differently.